Privacy Policy
Your privacy matters to us. Here's how we protect and handle your personal information.
Information We Collect
When you use our investment monitoring services, we collect information that helps us provide better financial insights and protect your account. This includes details you provide directly and information we gather automatically through your interactions with our platform.
| Information Type | Examples | Collection Method |
|---|---|---|
| Personal Identifiers | Name, email address, phone number | Account registration, contact forms |
| Financial Information | Investment portfolios, account balances, transaction history | Direct input, financial institution APIs |
| Technical Data | IP address, browser type, device information | Automatic collection via cookies and analytics |
| Usage Information | Pages visited, features used, session duration | Website analytics and user interaction tracking |
How We Use Your Information
We process your data to deliver investment monitoring services, improve our platform, and ensure compliance with Irish financial regulations. Every use of your information serves a specific purpose that benefits your experience or meets legal requirements.
- Provide personalized investment monitoring and analysis based on your portfolio composition
- Generate automated reports and alerts about market changes affecting your investments
- Verify your identity and prevent unauthorized access to your financial information
- Communicate important updates about your account, security notices, and service changes
- Analyze usage patterns to improve platform performance and develop new features
- Comply with Irish financial services regulations and reporting requirements
- Respond to your inquiries and provide customer support when needed
Under Irish and EU data protection law, we process your information based on legitimate interests, contractual necessity, legal compliance, and your explicit consent where required. You can withdraw consent at any time for processing activities that rely on it.
Data Sharing and Third Parties
We don't sell your personal information to anyone. However, we do share certain data with trusted partners who help us deliver our services effectively. These relationships are governed by strict agreements that protect your privacy.
- Financial Data Providers: We share necessary identifiers with authorized financial institutions and market data providers to retrieve real-time information about your investments and market conditions.
- Cloud Service Providers: Your encrypted data is stored with reputable cloud hosting services that meet European data protection standards and provide secure infrastructure for our platform.
- Analytics Partners: We use aggregated, anonymized data with analytics services to understand user behavior and improve our platform. No personally identifiable information is included in these analytics.
- Legal Compliance: We may disclose information when required by Irish law, court orders, or regulatory authorities, but only to the extent legally necessary and with appropriate safeguards.
- Business Transfers: In the unlikely event of a merger or acquisition, your data would be transferred under the same privacy protections, and you would be notified in advance of any changes.
Your Privacy Rights Under Irish Law
As an Irish-based company, we comply with the General Data Protection Regulation and Irish data protection laws. You have significant control over your personal information and how we use it.
Access Your Data
Request a complete copy of all personal information we hold about you, including how long we've stored it and who we've shared it with.
Rectification Rights
Correct any inaccurate personal information or complete incomplete data in your account profile or investment records.
Erasure Rights
Request deletion of your personal data when it's no longer necessary for our services or you withdraw consent.
Data Portability
Receive your data in a machine-readable format to transfer to another investment monitoring service provider.
Restrict Processing
Limit how we process your information in specific circumstances while maintaining your account access.
Object to Processing
Object to processing based on legitimate interests, including direct marketing communications and automated decision-making.
To exercise these rights, contact our Data Protection Officer at [email protected]. We respond to all valid requests within 30 days and may ask for identity verification to protect your information.
Data Security and Protection
Financial data requires the highest level of protection. We've implemented multiple layers of security controls to safeguard your information against unauthorized access, loss, or misuse.
- All data transmissions use TLS 1.3 encryption and are protected by industry-standard cryptographic protocols
- Sensitive financial information is encrypted at rest using AES-256 encryption with regularly rotated keys
- Multi-factor authentication is required for all staff accessing customer data or system administration functions
- Regular security audits and penetration testing help identify and address potential vulnerabilities
- Access controls ensure employees only see information necessary for their specific job responsibilities
- Automated monitoring systems detect suspicious activity and trigger immediate security response procedures
- All security incidents are logged, investigated, and reported to Irish authorities when legally required
While we maintain robust security measures, remember that no system is completely immune to threats. We recommend using strong passwords and enabling two-factor authentication on your account.
Data Retention and Deletion
We keep your information only as long as necessary to provide our services and meet legal obligations under Irish financial regulations. Different types of data have different retention periods based on their purpose and legal requirements.
| Data Category | Retention Period | Deletion Method |
|---|---|---|
| Account Information | Duration of account plus 7 years | Secure deletion with verification |
| Financial Records | 6 years after account closure | Encrypted destruction and audit trail |
| Communication Records | 3 years after last contact | Automatic purging with confirmation |
| Technical Logs | 12 months maximum | Rolling deletion and anonymization |
When you close your account, we begin the deletion process according to these schedules. Some information may be retained longer if required by Irish tax authorities or financial regulators.
International Data Transfers
Since we're based in Ireland and serve primarily Irish customers, most of your data stays within the European Economic Area. However, some of our technology partners operate from other regions, requiring careful handling of any international transfers.
When we transfer data outside the EEA, we use appropriate safeguards such as Standard Contractual Clauses approved by the European Commission or ensure the destination country has an adequacy decision. All our partners must provide the same level of protection required under Irish and EU law.
You have the right to obtain information about these transfers and request copies of the safeguards we've implemented to protect your data during international processing.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience and provide essential functionality. We categorize these based on their purpose and provide clear controls for managing your preferences.
- Essential Cookies: Required for basic site functionality like login sessions and security features - these cannot be disabled
- Analytics Cookies: Help us understand how visitors use our site so we can improve performance and user experience
- Preference Cookies: Remember your settings and choices to provide a personalized experience across visits
- Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness - you can opt out of these
You can manage your cookie preferences through your browser settings or our cookie consent tool. Disabling certain cookies might limit some website functionality, but won't prevent you from accessing core investment monitoring features.
Changes to This Privacy Policy
We update this privacy policy periodically to reflect changes in our services, technology, or legal requirements. Significant changes will be communicated through email notifications and prominent website notices before they take effect.
We maintain previous versions of our privacy policy for your reference and will clearly indicate what has changed in each update. Your continued use of our services after policy changes indicates acceptance of the new terms.
For substantial changes that affect how we process your data, we'll seek your explicit consent before implementing the changes and provide at least 30 days' notice via email to your registered address.
Privacy Questions and Data Protection Officer
For privacy-related inquiries, data subject requests, or concerns about how we handle your information, please contact our Data Protection Officer:
Email: [email protected]
Phone: +353469240132
Address: Bay 53/54, Shannon Industrial Estate, Shannon, Co. Clare, Ireland
If you're not satisfied with our response, you have the right to lodge a complaint with the Irish Data Protection Commission.